Privacy Policy

Effective Date: [Insert Date]

We, at HiInvestors.com and our affiliated companies worldwide, are committed to respecting your online privacy and recognize your need for appropriate protection and management of any personally identifiable information you share with us.

This Privacy Policy (“Policy”) governs our website available at HiInvestors.com and our mobile application (collectively, the “Platform”). The Policy describes how HiInvestors.com (hereinafter referred to as the “Company”) collects, uses, discloses and transfers personal data of users while browsing the Platform or availing specific services therein (the “Services”).

This Policy describes how we process personal data of all users of our Platform or Services, including buyers, renters, owners, dealers, brokers, investors, and website visitors.

“Personal Data” means any data about an individual who is identifiable by or in relation to such data.

By providing your consent to this Policy, either on the Platform or through other means, or accessing the Platform and Services, you consent to the Company’s processing of your Personal Data in accordance with this Policy. Where required, for processing your Personal Data for distinct purposes, we seek your consent separately on the Platform or through other means.

1. Personal Data We Collect

We collect the following types of Personal Data when you access our Platform or use our Services:

1. Information You Provide Actively

• Personal Details: name, contact info, login credentials
• Property Details: type (commercial/residential), location, area, images, amenities, pricing
• Identification Documents: Aadhaar, PAN, passport, property docs
• Payment Info: transaction data via third-party gateways (we do not store card/bank details)
• Communications: emails, calls, chat logs, support interactions
• Voice Recordings: only if you opt in for voiceover listings
• Other voluntary data: forms, surveys, preferences

1. Automatically Collected Data

• Usage Data: navigation, searches, clicks, viewed listings, session timestamps
• Technical Data: IP, browser, device, OS, network metadata
• Location Data: approximate (city/region) from IP or device
• Cookies/Tracking: session, preference, analytics cookies
• App Permissions: camera, gallery, notifications (with your consent)

1. Third‑Party Sources

• Marketing partners, campaigns, or public sources
• Social logins (Google/Facebook), giving name/email/location, etc.

2. How We Use Your Personal Data

We use your data to:

1. Facilitate the Platform and Services—account creation, listings, enquiries, connections
   B. Enable matchmaking—tailored listings, property suggestions
   C. Communicate updates, promotions (only with your consent)
   D. Enable partner services—home loan introductions, financial services
   E. Personalise user experience—voiceover generation, saved search
   F. Prevent fraud, verify identity, detect spam/misuse
   G. Provide customer support and resolve grievances
   H. Conduct analytics, product research, and service improvements
   I. Comply with legal requirements, respond to court orders, legal defense
   J. Process payments via third-party processors
2. Cookies

We use cookies and similar tech like web beacons and local storage to:

• Maintain sessions
• Remember preferences
• Analyze site usage and traffic
• Tailor content and advertisements

You may block or delete cookies via your browser, though this might degrade functionality.

4. Who We Share Your Personal Data With

We share your data with:

• Service Providers: hosting, CRM, analytics, voiceover producers, verifiers
• Platform Users: when you enquire or list properties
• Financial Partners: banks/NBFCs for loan facilitation (with your consent)
• Legal Authorities: under court order, legal compliance
• Affiliates/Restructuring Parties: in case of merger/incorporation
• Consultants: auditors, legal advisors, etc.

We do not sell your personal data to advertisers.

5. Data Storage & Retention

• We store data on secure servers located in India (or permitted jurisdictions)
• Retain data needed for service provision, legal compliance, dispute resolution
• On account deletion/inactivity, data may be archived or anonymized
• Anonymized data may remain for analytical or business purposes

6. Your Rights

You have the right to:

• Access, correct, or delete your data
• Withdraw consent (note: may affect service availability)
• Opt out of marketing communications
• Disable cookies or app permissions at any time

Please submit requests via info@hiinvestors.com.

7. Security of Personal Data

We implement:

• Encryption of databases and communication
• Firewall and access controls
• Regular data back-ups
• IT audits and policy updates

But no system is 100% secure—please protect your credentials.

8. Links to Third‑Party Websites

Our Platform may link to third-party sites (maps, advertisers, partners). These have their own privacy practices. We are not responsible for their data handling—please read their privacy policies.

9. Children

Our Services are for individuals 18+. We do not knowingly collect information from minors. If under 18, please use our Platform under supervision.

10. Changes to this Privacy Policy

We may update this Policy periodically. Changes become effective upon publication. Continued use of the Platform means you accept updated Terms.

11. Grievance Redressal

For concerns about your data:

Prem Singh Negi
Grievance Officer – HiInvestors.com
Email: info@hiinvestors.com
Phone: 9311483863
Address: B-25, Ground Floor, Sector 2, Noida, Uttar Pradesh – 201301, India